If you dont trust us, you can put your trust in the worlds largest and safest payment gateway, PAYPAL! Otherwise you'll be secured by shopify's fortified payment gateway. So be rest assured your payment details are safe and your order will be with you shortly!
All items must be posted back to us within 30 days of receipt. Please send confirmation to firstname.lastname@example.org quoting your name and order number ("SG****") and state that you wish to exchange a product or receive refund and well be happy to help. T's & C's apply.
All orders are processed within 1 business day via Royal Mail 1st class recorded. For Example if you purchase a product on a Monday your item will be posted at the latest on Tuesday and therefore received Wednesday. If your order hasn't been received within 5 days please contact us at email@example.com quoting your order number so we can track it down for you.
TWS earphones pair slightly different to maybe your standard everyday earphones.
1. Make sure Bluetooth is turned off on your device.
2. Hold down the on button or for the "earpods" touch for 3 seconds and wait a few seconds to let the headphones pair with each other, you should hear "pairing successful".
3. Turn Bluetooth on, on your device and select the earphones in question and then listen to your favorite tunes!
Failing that email support@firstname.lastname@example.org for assistance!
Yes of course! All payments are secured via Paypal or Shopify through an SSL connection, you can see this by looking at the "https://" in the URL bar at the top of the page next to the green padlock.
If your product has been damaged in transit please send visual confirmation to email@example.com within 24 hours of receiving your item so we can take a look and help you arrange a refund or an exchange.